To start receiving earnings from your POD store, you’ll need to complete the Stripe verification process. This step is essential to enable bank transfer payouts directly to your account.
Please note that POD Store access is limited by country. Only merchants based in the eligible countries can sign up for and use POD Stores. If your country is not on the list, you won’t be able to create or access a POD Store at this time.
Step 1: Start the verification
- To get started, navigate to the Verification tab in your Printful Enterprise Enterprise account.
- If the link doesn’t work, select your POD store and go to Store settings → Verification.
- Next, click Add information.
- Enter your phone number and email address, then verify your phone number via the confirmation code sent to you.
Step 2: Choose your business type and provide information
Next, select your Business type and complete the form with the necessary details.
Here’s the information that you will need to provide to get verified, based on your business type:
For individuals:
- Bank account information
- Name, date of birth, address, email, phone number, tax information (SSN)
For non-profit organizations:
- Bank account information
- Company name, address, phone number, tax ID
- Representative name, date of birth, address, email, phone number, tax information (SSN), job title
For companies:
- Business structure (e.g. sole proprietorship, single-member LLC, etc.)
- Bank account information
- Legal business name, address, phone number, tax ID
- Representative name, date of birth, address, email, phone number, tax information, job title
- Owner name, email address
The business address you provide on Stripe will appear on customer invoices. This applies to all business types, including individuals, non-profit organizations, and companies. The business address cannot be a PO box, it must be a physical address.
Please note that Stripe may request further verification on a case-by-case basis. This could include photo ID uploads, official documents, or other supporting information necessary to complete the process.
Step 3: Submit your completed form
Finally, submit your completed form to finalize your Stripe verification.
Please note that Stripe may take some time to verify the submitted details. While the process is usually quick, in some cases it can take a few days. If your verification hasn’t been completed, we recommend checking the Verification tab to see if any additional information has been requested.
You’re all set! Now that verification is complete, your store is ready to start selling. To make it truly yours, customize its look and feel to match your brand.
Tip: Click Reset submission in the Verification tab to erase all of your submitted information and restart the verification process from scratch.
Other FAQs
Is it possible to connect an existing business Stripe account to Printful Enterprise?
No, it’s not possible to use an existing business account, a new Stripe account will always be created during the verification flow. This is due to the specifics of our business needs.
What do I do when Stripe doesn’t accept some of my information?
Stripe provides valuable information in the error messages. Check the specific error and if the information provided is accurate, verify it by comparing it to a government-issued ID document. If the error message is insufficient to determine the issue, please contact your sales associate or reach out to promo@printful.com.
How can I change the business type on Stripe?
This is not possible to do from the Dashboard, if you need to change your business type please contact your sales associate or reach out to promo@printful.com.
What do I do if there’s no pop-up window when starting verification?
Please check if your browser settings allow pop-up windows, instructions for Google Chrome. If this doesn’t help, try clearing the cache and cookies of your browser, or trying the verification from another browser or device.